LumeCity Privacy Policy

This Privacy Policy describes how Atlas Interactive, Inc. ("we," "our," or "LumeCity") collects, uses, and protects personal data in connection with the LumeCity platform.

1. Eligibility and Age Requirements

(a) LumeCity is intended for users aged 16 and older. Users under 16 are not permitted to register or access the platform.

(b) Certain features, including casino-style mechanics, are restricted to users who are 18 years or older. Access to these features may require additional age verification.

2. Data We Collect

We may collect and process the following categories of personal information:

(a) Account and Profile Information – Username, email, date of birth, avatar details, and preferences.

(b) Usage Data – Gameplay activity, progression, purchases, log-in times, and interaction history.

(c) Device and Network Information – IP address, device ID, operating system, browser type, and connection logs.

(d) Moderation and Enforcement Data – Reports submitted, chat logs, ban records, and appeal outcomes.

(e) Casino Participation Logs – Time of access, games played, currency used (e.g., GlowBits, Neon Chips), and outcomes.

3. Purpose of Data Collection

We collect data for the following legitimate and contractual purposes:

(a) To provide and improve the LumeCity experience.

(b) To enforce our Terms of Service, including detection and prevention of ban evasion.

(c) To comply with applicable laws, including age-based access requirements.

(d) To ensure safety, fairness, and integrity within public and private areas of the platform.

4. Data Storage and Retention

(a) Data is stored securely on servers located in the United States.

(b) We retain account and activity data for as long as your account is active or as necessary to fulfill legal obligations and enforce policies.

(c) Casino participation logs and moderation history may be retained longer for fraud detection and regulatory compliance.

5. Sharing and Disclosure

(a) We do not sell or rent your personal data.

(b) We may share information with:

• a. Third-party vendors who support gameplay operations under confidentiality.
• b. Law enforcement or regulatory authorities when legally required.
• c. Internal teams responsible for moderation, support, analytics, or compliance.

6. User Rights and Controls

(a) You may access, modify, or delete your data by contacting [email protected].

(b) Requests may be subject to verification. Access to certain data may be restricted in cases involving platform security or third-party rights

7. Ban Enforcement and IP Tracking

(a) To uphold platform integrity, we may track and correlate accounts using:

• - IP addresses
• - Device identifiers
• - Gameplay pattern analysis

(b) Attempts to bypass a ban or restriction by creating alternate accounts constitute a violation of our Terms and may result in immediate termination of all related accounts.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices. We will notify users via the platform or email when material changes occur

9. Contact

If you have questions or concerns regarding this Privacy Policy or your data, please contact us at [email protected].